❓ Frequently Asked Questions
1. How long does shipping take?
We process orders within 1–3 business days. Delivery usually takes 7–14 business days, depending on your location. You’ll receive a tracking number once your order ships.
2. Is the PawsyBall safe for pets?
Yes! The PawsyBall is made from durable, pet-safe, non-toxic materials. It’s designed for both cats and dogs of all sizes.
3. How do I charge the PawsyBall?
Each ball comes with a USB charging cable. Simply plug it in for around 1–2 hours for a full charge, which lasts several hours of play.
4. What if my pet doesn’t like it?
No worries — we offer a 30-day satisfaction guarantee. If your pet isn’t happy, just reach out to us and we’ll help with a return or exchange.
5. Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be shown at checkout.